Screenshot_1Our company’s essence and culture are built around one simple goal: to create a great experience for our clients, business partners, and staff. We hope that our culture allows everyone the unique opportunity to be rewarded with successful careers. Payroll Vault wants to be directly responsible for the happiness of employees, franchisees, and clients.

Simply stated; exceptional customer service are the foundation for building great relationships, great careers, and a great company! This is what makes us one of the best franchises to buy in the nation!

Job function is something that we need to do to provide Payroll Services to our clients. Company essence is voluntary and creates a lasting memory.

The book Delight Your Customers, by Steve Curtin, also offers additional details about company essence. Here are some additional ideas to gain from reading the book:

Give priority around respectfully engaging and supporting your clients to build a great client relationship that will result in high customer satisfaction. Our payroll processing and our franchise opportunities are second-to-none. We continue to strive to be the best franchise to own.

When we work hard to develop and manage skills that allow us to be successful in our job function we then have an opportunity to be happy and creative with our Job Essence.